Privacy Policy

Collection of Personal Information: We collect personal information such as name, address, email, and payment details during the checkout process .

Use of Personal Information: Personal information is used to fulfill orders, communicate with customers, and improve our services. We may also send promotional emails with consent .

Sharing of Personal Information: We may share personal information with third-party service providers to facilitate order fulfillment and improve customer experience .

Data Security: We implement security measures to protect personal information from unauthorized access or disclosure .

Return and Refund Policy

Due to the personal nature of our products, we don't accept the return or exchange of our products once delivered.

Order Cancellation Policy

 If any case you want to cancel the order then you have 24 hours to cancel it otherwise if you will try to cancel order after 24 hours it will not be cancelled.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact our customer service team immediately.

We will arrange for a replacement to be sent within 48 hours of receiving your complaint, at no additional cost or offer a full refund if preferred.

Terms of Service

Acceptance of Terms: By using our website, customers agree to our terms of service .

Product Availability: Product availability is subject to change without notice.

Shipping Policy

We offer standard shipping within Oman, UAE, Qatar, Bahrain and Pakistan with delivery typically taking 3-4 working days for Gulf orders and 1-2 working days for Pakistan

Orders are processed within an hour of receipt.

Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status.

Contact Information

For any further inquiries or assistance regardina shipping and returns, please don't hesitate to contact our customer service team at contact@balanced-bloom.com. Balanced Bloom reserves the right to amend this Shipping and Return Policy at any time without prior notice.